Jun 9

Google: Get Your Shit Together PLEASE!

Category: Google, PPC Advertising

See, this is where I suck at blogging - I get all distracted and don’t update for a week! Shame on me!

I just had to take a few minutes to vent my frustration with Google right now. PLEASE GOOGLE, GET YOUR SHIT TOGETHER!

I’ve been having issues with gmail, issues with chat, even issues with adwords!

Gmail has been loading incredibly slow for me on Firefox - I figured, computers hate me, so it’s probably my fault. BUT, considering I had issues yesterday at home on my lap top and now today on my office computer PLUS some coworkers are having problems too - I can only conclude that Google’s doing something in the back end of gmail.

Then of course, there’s adwords. I’m in charge of a HUGE adwords campaign for a ProspectMX client - I built it from the ground up, it’s kinda my baby and it’s going really well so far. For me, it’s a first - I’ve never had to run a campaign this big by myself, so I’m more than a little proud.

It consists of 4 campaigns, each with over 1000 adgroups - and over 300,000 keywords all together. Which means, for bulk updating, it is a BITCH. Thank God for Adwords Editor and Speed PPC!

Well unfortunately, today my IT guy forwards me an email from Adwords support - basically saying that over 4000 ads have been disapproved b/c the URL destination is incorrect/broken/whatever the hell they think the issue is.

My thing is - this campaign has been running for over 30 days - why am I just now hearing that my ad URLs are messed up? I haven’t TOUCHED them since the campaign started and they surely did work when I first started the campaign.

Here’s the kicker - in order to fix them I have to go edit each ad (remember, it’s over 4000) and they will “automatically be resubmitted for the approval process.” Somehow, I dont think this client would take kindly to me spending hundreds to thousands of his dollars to fix what is Google’s mistake.

Oh, did I forget to mention that when I logged into adwords to test random ads, ALL the ones they disapproved take me to our landing page just fine? So I may be missing something…but I’m pretty sure this is Google’s mess up, not mind. I won’t swear on it, but I have been unable to figure out why they think the URL destination ain’t workin. It is. Get it together Google!

Luckily we have awesome Google reps who I am sure will take care of this ASAP (so they should- this company has a CRAPLOAD of money in adwords since 2005.

So that’s my Google rant.

Oh, 2 more things that are bugging me:

(1) the change of favicon’s - a lowercase g, really? Why? That’s like how AT&T switched to at&t. Gotta say, it’s frickin’ gay - you go from a solid strong logo to …well, kind of a chintzy one.

(2) the influx of ‘commemorative google logos’ lately - y’know Google, everyday is the anniversary of SOMETHING. So you should prolly either do it everyday (which would be annoying) or just go back to doing it like 10 times a year - at least then it’s more of a surprise. I was all about it at first, but then it wasn’t a special treat anymore…

Ok, now that I’ve been Debbie Downer and criticized the crap outta Google, lemme just say: I still love you Google. Always innovative, always coming up with free web apps and what not - I can’t complain.
Just keep your shit together, that’s all!

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